Support

Last updated: October 19, 2026

We read every message.

Email us

support@mappiva.com

Common questions

How do I delete my account?
In the app: Profile, then Delete account. It removes everything.

How do I hide completely?
Turn off visibility on the Nearby screen, or add a Safe Zone for places like home.

I need to report or block someone.
Open their profile and tap Block or Report. Reports are reviewed by our team.

I didn't get the confirmation email.
Check spam, then try signing up again after a few minutes.

In an emergency

If you feel unsafe, contact your local emergency number first.